Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was ...

As Amazon faces continued calls to step up overall sustainability efforts and reduce plastic packaging, one of the company’s key packaging programs envisions fewer Amazon boxes on your doorstep. To be ...

The world’s largest retailer is partially responsible for a pandemic-inspired surge in ocean plastic. A new report tries to estimate how much. As online shopping has surged during the pandemic, it’s ...

The e-commerce giant is now offering customers the option of less or zero packaging. Customer responses have ranged from criticism to praise for the eco-friendly move. 11% of U.S. Amazon orders will ...

What might not be on your bingo card: the gift arriving on your doorstep undisguised by a brown delivery box, only to be found by its intended recipient. In a video that has drawn over half a million ...

In 2013, analysts at one firm estimated that Amazon shipped 608 million packages in the U.S. alone, meaning the retailer sent over 1.5 million packages each day. This is a convenient and expedient way ...

Amazon is phasing out plastic from the envelopes, bags, boxes and cushioning it uses to ship items, swapping in paper-based ...