In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

Instead of solely relying on data, marketers should use a process-oriented approach that digs deeper into the root causes of problems and avoid reactive solutions that don't address the core issues.

Human language and cognition represent one of the great paradoxes of the human species. They enable us to create science, develop technology, and connect in complex social ways. Yet, this very ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

If it were up to me I probably would have never watched Glee. I have nothing against this program and in fact, every time I watch it I am shocked and thoroughly entertained by how mean the characters ...