Alan is a technology author based in Nova Scotia, Canada. A computer enthusiast since his youth, Alan stays current on what is new and what is next. With over 30 years of experience in computer, video ...

[{ "name": "Inline Story Links", "component": "11821434", "insertPoint": "4th", "startingPoint": 3, "requiredCountToDisplay": "3", "maxInsertions": 5 },{ "name ...

Comcast has the same relationship with its customers that most cable companies and Internet service providers have -- a sort of uncomfortable, mutual tolerance. In many ways, it's like a bad marriage ...

SEATTLE (AP) — The state of Washington announced Thursday that it is expanding a lawsuit against cable and internet provider Comcast and accusing the company of discarding recorded customer service ...

Does Xfinity require a dish? No. Xfinity doesn't use a satellite dish. Instead, it provides TV, internet, and phone services through cables. Will Xfinity run cable to my house? Yes, Xfinity can run a ...

THAT ACTUALLY WORKED. I’M NOT GOING TO SEE. BY THURSDAY, CHAD WILCOX HAD REACHED HIS WIT’S END. OH, I’M VERY ANGRY ABOUT IT. I THINK THIS IS RIDICULOUS. POWERFUL WINDS DURING SUNDAY’S STORM RIPPED OUT ...

I had the misfortune of not only having to call Xfinity customer support, but also Truist customer support, both in the same week. Both calls went to the Philippines. For all I know, both calls may ...

Anyone who has tried recently to visit the Comcast customer service location on Lincoln Road may have been surprised to find the place is closed. So where do customers go to get a new cable box or ...

I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...

Comcast’s latest customer-service misstep makes you wonder what Sam Houston would think. The Galveston County Daily News reported that 81 former customers on the island whose homes were seriously ...

DENVER – A recorded phone call to a Comcast customer service representative is sparking a national conversation about customer service. 9NEWS spoke to a consumer expert about how to really get what ...