BMW is constantly trying to improve its customer support services in every possible way. In this regard, they decided to establish a new partnership with a Munich-based consulting firm called h&z in ...

Thinking back a few years, Fisker Automotive emerged on the scene in 2008 as a competitor to Tesla with the launch of the all-electric Karma — its first and only vehicle. The company went into ...

Panasonic is launching the Panasonic Plasma Concierge program — an expanded customer support plan for current and new owners of Panasonic Plasma televisions. The Panasonic Plasma Concierge program ...

Saab is dead, but that isn’t stopping Saab Parts North America (SPNA) from launching a support program for recent owners. It’s called the Saab Secure program, and it offers support to customers who ...

OTTAWA—Ross Video is launching a new support program, RossCare+, that the company says will better serve the diverse needs of its customer base. RossCare+ will offer three tiers of support for ...

Since purchasing the remains of bankrupt automaker Fisker Automotive at auction last year, Chinese parts giant Wanxiang has promised to revive the automaker, including restarting production of the ...

TempWorks Software announced today major changes in its system maintenance and customer support program TempWorks Software, a Twin-Cities based provider of staffing and recruiting software, announced ...

Why it matters: Earlier this week, HP announced the launch of xRServices, its mixed reality-based support service to tackle printer problems for industrial customers. The virtual service aims to ...

What’s a client care program? It’s a value added, after care program in a service-based business. These programs often include access to future services at a flat rate price for a set period of time.

In the retail ecosystem, securing and cultivating customer loyalty is not just a strategy; it's a vital lifeblood for sustained growth. With the cost of acquiring new customers outstripping the ...

Secaucus, N.J. — Panasonic is launching the Panasonic Plasma Concierge program — an expanded customer support plan for current and new owners of Panasonic Plasma televisions. “Panasonic believes the ...