Beyond individual interactions, the University of Hawaiʻi is using chatbot data to track broader trends. The report ...

College Park is considering a $54,000-a-year AI system to handle resident inquiries across multiple departments. City leaders emphasize the chatbot will assist, not replace, human staff to improve ...

A pilot project involving University of Cincinnati doctoral nursing students found participants prefer the advising suggestions of a custom chatbot when blinded yet demonstrated a bias against AI when ...

On April 1, the Information Technology (IT) department announced their AI chatbot “Informaton,” a robotic squirrel able to ...

The University of Hawaiʻi’s AI chatbots exchanged over 100,000 messages with students in early 2026, enabling more than 3,000 proactive interventions and nearly 2,000 staff follow-ups. The system is ...

High schoolers are turning to chatbots for help navigating the college admissions process. Does a virtual college coach know what’s best for students? By Callie Holtermann It was September, and ...

College Park could soon become the first city in metro Atlanta to use artificial intelligence to assist residents with everyday questions, from parking tickets to trash pickup schedules.

Objectives Artificial intelligence (AI)-driven chatbots have been rapidly adopted across research, education, business, ...