The effectiveness of communication makes or breaks business relationships. If one of the elements is missing, there will still be communication but productivity may plummet and employees probably ...

The basic sales process consists of establishing contact with a customer, developing a relationship of trust, presenting the product's value proposition, handling customer objections, closing the sale ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...

Whatever their development stage, many companies are dealing with near-constant change right now. Employees are having to adjust to issues including layoffs, heavier workloads and shifting between ...

Although interpersonal communication encompasses all forms of communicating, oral, written, and nonverbal, the term is usually applied to spoken communication that takes place between two or more ...

Abrahams is a lecturer at Stanford Graduate School of Business, the author of Think Faster, Talk Smarter and the host of Think Fast, Talk Smart: The Podcast. Abrahams is a lecturer at Stanford ...

Jody Lowe is President and Managing Director at Lowe Group, a financial PR agency offering media relations and content marketing services. In my 30-plus years of working with asset managers and ...

We teach communication skills at Stanford University. We’re also parents, coaches, and consultants in Silicon Valley. We’ve been worried about adolescents’ diminishing writing and speaking skills for ...