You probably remember RAs, or resident assistants, from your college days. RAs are responsible for many things, but one of the most important things I learned as an RA was how to mediate conflicts.

As interest in professionalizing conflict resolution gradually increased in the period after World War II, behavioral science professionals began to analyze and categorize ways that individuals ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Relationships become stronger, more enduring, and closer through conflict resolution. Conflict cannot be resolved if anyone feels criticized, blamed, devalued, shamed, or humiliated. Plan on frequent ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...