Ask open-ended questions to keep the conversation going. Share a fun story to make the talk interesting and help others share ...

Tough conversations with clients are inevitable, but they don't necessarily have to damage your partnership. Handling these conversations with honesty, empathy and a solution-oriented mindset can help ...

We've all been there, nodding and scanning the room for an escape. Here are expert strategies for how to end a conversation ...

The complexity of modern family dynamics demands a sophisticated approach to holiday communications, particularly as families navigate both in-person and virtual gatherings. This evolving landscape of ...

This month’s executive function skill is working memory. Executive function skills are brain-based skills that help us “get things done” easily—or not—depending on our particular brain. Working memory ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Summit Ghimire Digital ...

You may be surprised to learn that conversational intelligence and AI have actually been around for many years. From Facebook’s (now Meta) introduction of Messenger ...

Conversational marketing stands as a dynamic approach that emphasizes real-time dialogue with customers, fostering deeper engagement and relationship building. With the integration of artificial ...

Johns Hopkins University researchers have created a system that could make social robots more effective at detecting and managing user interruptions in real time based on a human speaker's intent—a ...