A Conversational Agentic AI Operating Not as A Tool, But as the Contact Center Workforce OnviSource announced the launch of ChatOrchestra(TM), a Conversational Agentic AI that "un-tools AI", shifting ...

The frameworks act as bridges, enabling insights to flow freely between analytics tools and operational platforms. A query ...

Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts ...

New Shopify connection lets agencies deploy AI chat and voice agents that answer product questions in real time and ...

NVIDIA PersonaPlex runs real time with listener signals and low overlap delay, helping callers feel heard while you resolve tasks more quickly.

Unlike traditional assistants, AI girlfriend apps like Dream Companion are designed to support emotionally rich interactions ...

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have eagerly jumped on the bandwagon; consumers are now accustomed to receiving ...

PSCI shared perspective on how artificial intelligence is influencing information technology roles across project-based and ...

Amazon plans to lay off 16,000 employees, impacting teams like AWS and Alexa. An employee used an AI tool to list potentially ...

As AI continues to reshape higher education, the most important questions aren’t just about tools or policies—they’re ...

New 'AI ROI Calculator' from Expert AI Prompts helps small businesses quantify the financial value of automation.