"The fake customer service scam has probably been going on for at least a year, not necessarily as it relates to Cash App, but to many other companies," said Lori Wilson, President and CEO of the ...

Omar El Bahr is the CCO at nandbox, he's on a quest to enable everyone to build a mobile app for affordable prices. Mobile apps are now a go-to for many growing businesses, and for good reasons. Many ...

ServiceNow Inc and Adobe Inc said on Tuesday they will make their software systems work together in an effort to improve apps used by customer service representatives. ServiceNow has long made ...

The smartphone has become the center of digital life. Every journey, from shopping to issue troubleshooting to entertainment, increasingly begins and ends on our mobile devices. For brands, this shift ...

Dassault Falcon has launched a new customer service app for mobile and tablet users that puts the global resources of the Falcon customer service network at users' fingertips. The app offers instant ...

The on-demand CRM vendor will add technologies that cater to users who find answers to service questions using means besides traditional call centers, such as search engines or social networking ...

Ten years from now, no doubt we’ll look back at our time and find it unbelievable that enterprise applications were built with so little disposition to communicate with the outside world. But thanks ...

CHICAGO (WLS) -- Comcast customers have a new way to rate the cable company's customer service. A new app lets customers track and then rate Comcast technicians. It sends an alert to customers 30 ...

Dassault Falcon has launched a new customer service app for mobile and tablet users that puts the global resources of the Falcon customer service network at users' fingertips. The app offers instant ...