In an increasingly “smart” world, data is being created everywhere. Engineers and manufacturers generate massive amounts of data for every part, process and product made. However, the future of ...

At some point, every founder hits the same wall. You are shipping features, posting on social, maybe even running ads, but ...

The combination of user data and AI often creates data feedback loops. This means that as a firm gathers more customer data, it can feed that data into machine learning algorithms to improve its ...

Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.

Feedback is routinely requested and occasionally considered. Using feedback and doing something with it is nowhere near as routine, unfortunately. Perhaps this has been due to a lack of a practical ...