In graduate school, I took a course on the synthesis of theory, design, and practice. We explored case studies and educational programs through three separate lenses: that of the researcher (theory), ...

In today’s volatile and uncertain business environment, creativity has become indispensable for companies to sustain their competitive edge and achieve long-term success. At its essence, it's the ...

Everywhere you turn nowadays, people bring up design thinking as the panacea to invite customer experiences into the game. The 2017 EY report “Demystifying design thinking: becoming part of the ...

As someone who had never taken a d.school class, when I heard the words “design thinking” they seemed to conjure a single image of rainbow Post-its. On the Post-its floated buzzwords that meant little ...