That's the question recently put forth by Gareth Daine, who quizzed some 25 industry experts and observers on whether the two methodologies clash, or are compatible. ITIL, originally known as ...

It’s no surprise that DevOps is a hot topic in the IT industry. The most recent Puppet Labs’ “2015 State of DevOps Report” showed that high-performing IT teams were twice as likely to exceed goals in ...

Businesses must emphasize the importance of clear processes for requesting, reviewing, approving, and implementing changes, rigorous testing and validation, and continuous improvement to ensure ...

With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well. IT service management (ITSM) is nothing new.

Java application versioning and change management traditionally revolved around version-directory tools like git, and configuration/parameter repositories. These have worked well for decades, but come ...