With so much attention devoted to the purported wonders of predictive cognitive computing models (typically characterized by classic machine learning and deep learning), it’s easy to lose sight of the ...

Web3 is not just a shiny new buzzword. It is a shift in how value, data, and trust move around the internet. Instead of businesses acting as the central “middle […] ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets built and used. Customer Data Platforms (CDPs) were once hailed as the answer ...

CRM decisions now shape long-term competitiveness across industries. AI-native platforms, governed model deployment, and unified customer intelligence are no longer differentiators; they are ...