“Being heard is so close to being loved that for the average person, they are almost indistinguishable.” —David W. Augsburger On average, humans spend a considerable portion of their lives in ...

Better relationships rarely hinge on the perfect speech. They are built in the quiet moments when one person feels genuinely ...

When I first became a manager, I was advised by a trusted mentor–“Above all else, make the time to listen to your staff.” Whether over a cup of coffee, a designated “open-door” policy, or whatever ...

Forbes contributors publish independent expert analyses and insights. I write about relationships, personality, and everyday psychology. A new study published in the Journal of Positive Psychology ...