A hand ringing a bell at a hotel check-in. Many modern hotels are going above and beyond when it comes to complimentary amenities—here's what you could ask for the next time you travel. With airline ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

The front office is the heart of a hotel. It's the first and last areas guests see and interact with. How well the front office operates can create repeat business or drive customers away. A hotel's ...

Hotels.com is introducing a new mascot to promote savings available through the Expedia Group-owned travel-booking site, according to a press release. Bellboy, an anthropomorphic hotel desk bell ...

Two bloggers walk into a hotel ... No, that’s not the opening line to a joke. We’re talking about two travelers who picked the same hotel chain — Andaz, a boutique Hyatt property. One stayed at a Los ...

Hotels are instituting new protocols for employees and guests. As states open up and travelers start to consider summer plans, a hotel stay in the COVID-19 era will likely look different than those of ...