HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested in jumpstarting a career in the hospitality industry. The hands-on, ...

HOLYOKE, Mass. (WWLP) – Holyoke Community College (HCC) is hosting a free, five-week hotel training program for people interested in a career in the hospitality industry. New clothing store to open in ...

HOLYOKE, Mass. (WWLP) – Holyoke Community College is offering a free, five-week hotel training program for individuals interested in pursuing careers in the hospitality industry. The program will ...

Mary Navalinsky wasn’t on the job too long before she had her first experience as a front desk clerk for a hotel when she realized she could be overwhelmed. But her education and training kicked in, ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

The front office is the heart of a hotel. It's the first and last areas guests see and interact with. How well the front office operates can create repeat business or drive customers away. A hotel's ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting March 19 for anyone interested in jump-starting a career in the hospitality industry. The hands-on, ...