You put a lot of time and energy into your employee manual. It communicates vital company information and helps you keep your assets covered. But wouldn’t it be nice if your employees actually read it ...

Picture Google, before it hit IPO with a workforce expanding too quickly to remember your team member’s surname, let alone whether they prefer to be emailed or called with queries. This is what Claire ...

When I found out the Quartz At Work pod was going to be writing user manuals as a team exercise, I suppressed a groan. The concept seemed a little precious. Our user manuals, I was told, would explain ...