Many years ago, I attended a great training course. The course was called “Consulting for Organizational Effectiveness,” and I’ll never forget a question asked by the instructor. He asked us to ...

Enterprises without integrated systems face inefficiency, which often presents itself as an organizational process. Departments exist separately from one another, and spreadsheets disappear between ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) implementation is a 10 ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...