Have you tried solving problems without being told by your boss? If you’re an ordinary manager, I suspect you will not lift a finger until the problem threatens the size of your merit increase, bonus, ...

WHAT motivates you to solve a company's operational problem? The answer to that question depends on where you are seated. To be exact, to whoever is approving your pay and perks. Ordinarily, a minimum ...

Is your company leveraging design thinking? There are several different approaches to accomplishing a project or delivering a new product. For some organizations, implementing Lean principles and ...

ADMITTEDLY, that's a redundant question because kaizen problem-solving requires giving only low-cost, common-sense solutions. If you'll spend money for the solution, then that's not kaizen. Here's one ...

There’s a Japanese legend that says folding 1,000 paper cranes will grant you good fortune. Businesses, unfortunately, don’t get their problems solved by origami alone — though folding HR policies ...

Imagine an environment where every meeting and every interaction create value for the organization. How much would that improve performance? How much would it reduce waste and rework? And why aren’t ...