Have you tried solving problems without being told by your boss? If you’re an ordinary manager, I suspect you will not lift a finger until the problem threatens the size of your merit increase, bonus, ...

WHAT motivates you to solve a company's operational problem? The answer to that question depends on where you are seated. To be exact, to whoever is approving your pay and perks. Ordinarily, a minimum ...

Is your company leveraging design thinking? There are several different approaches to accomplishing a project or delivering a new product. For some organizations, implementing Lean principles and ...

ADMITTEDLY, that's a redundant question because kaizen problem-solving requires giving only low-cost, common-sense solutions. If you'll spend money for the solution, then that's not kaizen. Here's one ...

There’s a Japanese legend that says folding 1,000 paper cranes will grant you good fortune. Businesses, unfortunately, don’t get their problems solved by origami alone — though folding HR policies ...

Are you stuck with workplace problems that you can't solve? Make your problem front and center. When you say that you're "a firefighter," you don't mean the firefighter who runs into buildings with ...

Strategic problem solving is a critical business skill, for both management and front-line workers. For management, a large portion of strategic problem solving involves predicting problems that ...