At the HealthLeaders Virtual Nursing Mastermind event this week in Atlanta, healthcare leaders discussed the KPIs they're measuring to prove ROI. Healthcare executives are embracing innovative ideas ...

All businesses, from startup coffee roasters to billion-dollar e-commerce companies, are vested in tracking their progress, figuring out what works and fixing what doesn’t. That’s where Key ...

Are you using your leading and lagging indicators effectively? Combining both types of indicators can give you a comprehensive view of your program’s performance and help you achieve your ...

The whole notion of successfully implementing a new business methodology doesn’t come without numerous challenges. First and foremost among those challenges is getting internal stakeholders, like the ...

In a world where organizational redesign and retooling is a constant disruption, executive leaders at pharma and biotech companies are discovering that early investment in a clinical trial associate’s ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Metrics and Indicators for Measuring Company Culture from Experts Company culture shapes every aspect of business performance ...

In the early days of the internet, web designers were regarded as digital magicians, conjuring up products that amazed and delighted users. The truth, however, is that every part of this process is ...

Agile metrics are essential for tracking speed, efficiency and quality in software development. We all know that what gets measured gets improved. However, Agile metrics are often misunderstood, ...

I remember working with a client who wanted to promote their startup, and they decided to go SEO-heavy. With huge amounts of content ready, they were able to generate impressive traffic, yet with very ...

Customer experience (CX) is a critical function for any SaaS business. But all too often, CX teams are left to fend for themselves when it comes to tracking critical metrics across the customer base.