At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today launched the Knowledge 2020 Digital Experience, the ...

ServiceNow has unveiled its most ambitious push into enterprise AI yet – a unified platform designed to support any model, any agent, and any workflow across industries in Las Vegas during its annual ...

With Bill McDermott now at the helm, ServiceNow seems to have refined its focus on solving problems for the enterprise. What should have been a three day in-person event in the US quickly turned into ...

COVID-19 is changing how people work and how companies engage customers; ServiceNow accelerates the future of work and customer service management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow ...