When telehealth visits increased exponentially during the pandemic, patients at Mount Sinai Health System with limited English proficiency, or LEP, were at a great disadvantage to receive equal access ...

Columbus has launched two new 911 features: text translation from 55 languages and video sharing with dispatchers. The text translation accommodates languages with Latin characters across all carriers ...

HOUSTON COUNTY, Ga. — Houston County 911 is using a language line to bridge the gap between dispatchers and non-English speakers, ensuring everyone gets help quickly in emergencies. Over the last 5 ...

UMass Memorial Health has become the first health care system to roll out the 24/7 video and audio translating app designed to help accessibility for patients who speak limited English, are Deaf or ...