Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Apple's machine learning researchers have worked on myriad ways to improve Apple Intelligence and other generative AI systems, as its research papers accepted by a major AI conference demonstrate. The ...

Apple has shared recordings of talks from its workshop about privacy and machine learning, demonstrating how it is considering how to protect user data while it is processed using AI. Apple has ...