Have you ever wondered what happened to the sweater you bought that turned out to be too small, or the kitchen gadget you were gifted but didn’t have use for? Few of us think about where products go ...
40% of online shoppers report a lack of satisfaction with item return process Top three reasons for a return are: item was damaged; wrong item shipped; and unwanted gift or duplicate PriceRunner ...
As return rates escalate, the implementation of smart returns technology emerges as a vital strategy, offering a seamless, eco-friendly solution that enhances customer satisfaction while reducing ...
Reverse logistics is one of the trickiest operations a retailer will undertake. Getting returns from a customer’s home back to the warehouse without losing product along the way or allowing ...
A small business's products can fail due to forces within or beyond the control of the customer. In either case, consumers have an expectation that a manufacturer or retailer will repair the product, ...
E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...
Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn't a perk; it's the price of ...
Fashion retailer H&M started to charge customers for online product returns in September 2023. Citing a rise in delivery and processing costs, as well as growing consumer use of free returns, H&M ...
ATLANTA--(BUSINESS WIRE)--Pollen Returns, a retail returns pickup technology platform, today announced it has secured a patent for its industry-first technology that’s changing the way returns are ...
LOS ANGELES and SAN FRANCISCO and PHOENIX, April 05, 2018 (GLOBE NEWSWIRE) -- ReadyReturns, an automated online product returns system that adds “Amazon-like” returns to any e-commerce store, has just ...
January has become known as “Return-uary” with nearly $890 billion in products returned in 2024, highlighting a demand for efficient and sustainable return practices. While returns increase customer ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback