Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

As a finance and business professional for 30-plus years, I have seen my share of companies that deliver great quality and, unfortunately, many that don’t. No entrepreneur starts out with a desire to ...

Zeb Lowe: In our initial conversation, you told me that a robust quality control program promotes community stability and supports first-time homebuyers in achieving their homeownership dreams. Can ...