Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

AI is reshaping workplaces, particularly in retail. Researchers explored how AI service quality impacts retail employees' innovation, job fit, and satisfaction. Findings show when employees perceive ...

Michael Spataro is the SVP of Partnerships and Employee Value Solutions at Legion Technologies, an innovator in workforce management (WFM). In-store retail is on the rebound. After a healthy holiday ...

If you have ever worked at one job for a long time, it can be bittersweet to leave if you have grown attached to your coworkers. Imagine your last day of work at a job you’re happy to leave. Would you ...