Are you addicted to online returns? As a former returns junkie myself, let me explain what it looks like. A decade ago, while I was supposed to be finishing up my dissertation, I procrastinated by ...

Nearly one-third of consumers said paying for return shipping was more annoying than jury duty and going to the DMV, according to a recent report. Here's why those return fees may only get worse. As ...

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s ...

While retailers have taken steps to improve returns processes, they still are not simple. More than half (54%) of respondents say they had to print a return label for their most recent return, and 32% ...

Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Thankfully, many retailers are offering generous shipping policies for their products, with some offering free two-day shipping or even same-day delivery if you pay extra. And just in case the gift ...

Direct-to-consumer (DTC) brands upped their marketing budgets over the last year (59%), but only about half saw increased sales (54%). While not a large gap, it shows that some brands are still not ...

Google now allows online stores to manage shipping and return policies via Search Console. This simplifies providing vital information to customers. The feature can potentially boost sales for ...

Google has added a method in Search Console settings to add your shipping and return information. This should make it easier for some merchants to specify their shipping and return details to Google ...

As much as consumers love shopping online, most hate to shell out for shipping charges. Paying for return shipping is even worse. These days, 77% of shoppers check the return policy before making a ...