So, you’re running a small business and thinking about getting a CRM. Specifically, you’ve heard about Salesforce ...

Salesforce Inc. is cranking out yet more artificial intelligence agents, this time for its flagship customer relationship management platform. The new agents include the Einstein Sales Development Rep ...

Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.

Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support ...

The partnership will work both ways. Just as Salesforce’s agents can leverage Google’s tools, Gemini Enterprise will be able ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...