Alexandra Twin has 15+ years of experience as an editor and writer, covering financial news for public and private companies. Suzanne is a content marketer, writer, and fact-checker. She holds a ...

In a post a couple of months back, we explored an emerging generation of software that can assist in turning creative inspiration into products by helping employees and managers act on the ideas, to ...

How do you build a culture of innovation in your business? This article looks into practical tips for integrating innovation ...

When it comes to the customer journey, service is both the Achilles heel and an overdue opportunity to deliver new experiences and value. Over the years, executives viewed service less as a touchpoint ...