If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

The key announcement coming out of ServiceNow’s annual user conference this week in Orlando is the upcoming release of its Intelligent Automation Engine, which is intended to help companies prevent ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

ServiceNow Inc. (NYSE:NOW) has acquired Logik.ai, a company specializing in AI-powered Configure, Price, Quote (CPQ) solutions. The deal is expected to bolster ServiceNow's presence in Customer ...

ServiceNow is betting its platform can save enterprises from repeating the mistakes of the past, warning that a proliferation of disconnected “sidecar” artificial intelligence (AI) tools is creating a ...