Shopify declared a "Code Yellow" calling for improvements to the way its Support teams work. Executives said that merchants aren't as satisfied as they used to be. Shopify's number of active merchants ...

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

Shopify is adding a new feature to its toolset for merchants that it says will help bridge online and offline shopping. The $11 billion Canadian commerce company announced this week the launch of ...