Six Sigma principles use statistical and numeric methods to reduce the number of defects in output to an insignificant level. They emphasize simplicity of process, quality of parts and supplies, and ...
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Six Sigma Methodology: Using the Five W’s and One H Approach
How do you implement the Six Sigma methodology? Consider the 5W1H approach when implementing it for your organization. 5W1H ...
Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...
There was an interesting story in Business Week a little while ago about 3M hiring a CEO called James McNerney, who imported the ‘Six Sigma’ process from his old employer, General Electric. Nothing ...
A business is run on the work of different cross-functional teams with the understanding that each person adds unique expertise and skill sets. Continuing to develop those skills through ...
Even if your customers are pleased with your products and services, there are many opportunities before, during and after the transaction to satisfy or annoy them. Whether it is the experience they ...
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