It's not always easy to figure out what to say in a casual conversation, especially when you don't know someone well. But ...

A quick back and forth with the cashier at the grocery store. A friendly hello to someone on the elevator. A laugh with a taxi driver. These are all examples of "small talk." Some of us live for small ...

"The problem with most small talk is that it's happening on autopilot," says communication expert Lorraine K. Lee, author of "Unforgettable Presence." ...

Think about what it's like to be at a birthday dinner where you have to interact with your friend's neighbors for the first time, or what it's like to be waiting for a Zoom to begin with coworkers you ...

Do you dread trading niceties with retail clerks and assorted other strangers when you are out in public? Do you go out of your way to avoid neighbors and co-workers so that you do not have to engage ...

Many people noticed that their social skills got a little rusty during the pandemic. My latest book discusses the psychology of mirrors and reflections. Research explains why being reflected by others ...