For many police departments, 911 dispatchers are the first line of defense. They provide crucial information before an officer responds to an emergency and their work can often go unnoticed.A local ...

Wood County 911 Center Deputy Director Mike Shook, left, presents the 2022 Telecommunicator of the Year award to Dispatcher Rachael Shriver Thursday at the center. The award is voted on by employees. ...

Training for Public Safety Telecommunicators, initial and continuing, is exceedingly important as they provide essential services to the public in an ever-expanding and rapidly changing public safety ...

COURTHOUSE – Working as a call taker at Montgomery County’s 911 center during her first year on the job in 2008, Jill Holton fielded distress calls hour after hour, doing her best with her calm voice ...

College of DuPage students will be able to obtain a nationally recognized certification to become 911 public safety telecommunicators through a new program launching this fall. COD's new 911 Public ...

Apr. 12—When there is an emergency and somebody needs help from law enforcement, fire department or ambulance, there is generally one voice a caller will hear first — a public safety telecommunicator ...

TRAIN. NEW TONIGHT. THEY’RE CALLING THIS A MIDNIGHT MIRACLE. A DAVIE COUNTY, 911 TELECOMMUNICATOR IS BEING PRAISED FOR HELPING A YOUNG COUPLE DELIVER A BABY. WXII 12 CHRIS PETERSEN SAT DOWN WITH THE ...

A 32-year police department veteran has been named the city of Naperville’s 2016 telecommunicator of the year as part of National Public Safety Telecommunicators Week. Mike Rafferty has worked as a ...

Being a 9-1-1 telecommunicator means having the potential to save a life every day. Such was the case recently for Brooke Brady, an advanced telecommunicator for Whitfield 9-1-1. After receiving a ...

SPRINGFIELD, Ill. (WAND) — A bill heading to the Illinois House floor could require all 9-1-1 dispatchers to be trained on telecommunicator CPR. Rep. Lisa Davis (D-Chicago) said Thursday that ...

NEW HANOVER COUNTY, N.C. (WECT) - Nina Britt received the Mary Antley Telecommunicator of the Year award Wednesday after her colleagues nominated her because of her work ethic and dedication to public ...