Windows expert Mike Danseglio joins us in the lab, to explain what you're doing wrong with Windows troubleshooting.

Windows always has a ton of background processes running, and if you're trying to clear up some CPU space and increase your performance, it's hard to know what you can and can't afford to disable.

Remember back when Windows 11 first came out and Microsoft gave everyone a free pass to upgrade? On the surface, it was a generous move; in actuality, it was a ploy to lure us away from Windows 10.