Students, staff and faculty who’ve needed to update their key card access or reset their password this semester may have noticed that the process for submitting a work request is different from last ...

The Facilities work order system, also known as the iService desk, will be undergoing a major upgrade to enhance service and better meet future work order needs. Upgrades will take place from Friday, ...

When asked, “Do you use work orders?”, equipment managers respond in frustration and talk about systems that are “too complicated,” “unnecessary,” or “just paperwork.” It is time to think seriously ...

Plants and facilities rarely fail because teams lack effort. They fail because work, parts, and history live in separate places. A technician closes a work order, a planner updates a […] ...