SAN FRANCISCO & LONDON--(BUSINESS WIRE)--Today at World Tour London: AI Day, Salesforce (NYSE: CRM), the global leader in CRM, introduced generative AI capabilities for Sales Cloud and Service Cloud ...

Salesforce Inc. said today it’s adding yet another artificial intelligence capability to its arsenal with the launch of a new application called Service Intelligence within its Service Cloud, its ...

Salesforce is undervalued with a Buy rating justified by strong AI-driven growth catalysts and holistic solutions. Click here ...

We’ve tested the best helpdesk and customer service solutions currently available, and we found that Zendesk is a better option than Salesforce — but not by much. While Salesforce offers great ...

Salesforce, a cloud-based software company launched its newest innovation – Salesforce Contact Center, which aims to turn company contact centers into transformed hubs of automated, intelligent and ...

Salesforce is facing increased competition from ServiceNow, particularly in customer-service tools. Salesforce is bigger and more established, but analysts and partners say ServiceNow is growing fast.

Salesforce shares hit a fresh 52-week low Thursday morning as a cluster of big software earnings set a risk-off tone across ...

Salesforce's AI Day will have a lot more information to share, but here's a tasty appetizer from one senior exec. Salesforce later today will unveil a slew of product and strategy announcements at a ...

[content-module:CompanyOverview|NYSE:CRM] Salesforce (NYSE: CRM) is among the most resilient software stocks for reductions ...