New strategic alliance between Merkle, Airship, and Salesforce enables marketers to activate mobile-first customer loyalty programs.

Airship is trusted by the world's leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with mobile-first cross-channel customer experiences.

Microsoft has added powerful no-code tools to Copilot, enabling Microsoft 365 users to build apps, automate workflows, and ...

Learn how to improve single sign-on (SSO) experiences using OpenID Connect (OIDC) and SCIM for streamlined authentication and user management.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

A new app from Zoho targets teams that like to collaborate and work visually rather than solely in messages and documents.

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Cabin, a digital experience consultancy specializing in strategy, design and engineering, today announced its acquisition of Cloud Connects, a boutique Salesforce consultancy known for its pragmatic ...

Looking to unlock deeper data-driven insights or to build more intelligent business process automations? These popular tools ...

Vendor executives, along with industry thought leaders and analysts, came together at Constellation Research's CCE event to tackle important issues as we move further into the Agentic Era.

A SaaS app development team typically includes a product owner, UI/UX designers, frontend and backend developers, DevOps engineers, and QA testers (depending on the scope, it might be enough to have ...