Your SaaS users aren’t all human. Explore how machine identities drive automation and create unseen risks across business applications.

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

A new app from Zoho targets teams that like to collaborate and work visually rather than solely in messages and documents.

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

At Dreamforce, I caught up with Yanick Abraham, CEO of Klient. Klient is a leading Professional Services Automation platform ...

The autonomous AI agents will be able to attend meetings, edit documents, communicate — and perhaps run up consumption-based ...

PayPal isn’t standing still, but AI and blockchain startups like Bankr, Olas Pearl, and TON Goodies are redefining how the world moves money.

Learn how to improve single sign-on (SSO) experiences using OpenID Connect (OIDC) and SCIM for streamlined authentication and user management.

It’s not uncommon lately for young consultants to spend weeks at a time “on the bench,” waiting to be drafted by a project ...

Missouri is trying to move artificial intelligence forward through measured execution, says Tim Marczewski, the head of AI ...

Judge, Tunable Judges, and Judge Builder — are designed to help enterprises fine-tune agent performance and align AI behavior ...