SuccessKPI, a leading provider of Generative AI-powered Workforce Engagement Management (WEM) solutions, today announced the launch of its Last-Mile Connectivity solution, designed to monitor agent ...
A new survey from Forrester suggests that many B2C CMOs are planning to make the customer experience (CX) their top priority ...
Flashscore has proclaimed itself as the undisputed champion of live score audiences, reaching a new milestone in global user ...
Target’s new 10-4 policy requires staff to greet nearby shoppers. Arizona stores may be affected, but details remain unclear.
Target’s new 10-4 policy requires staff to greet nearby shoppers. Arizona stores may be affected, but details remain unclear.
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