In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...
Part two of the PetSmart Charities–Gallup study reveals gaps between veterinarians and pet owners on flexible care options ...
Study Finds on MSN
Curiosity Rewires The Brain For Better Memory
Stressful study sessions help us pass exams, but curiosity promotes long-term understanding and information retention. In A ...
Repeated flower designs on ancient pottery hint that early village life relied on counting and shared ideas way before math ...
The Nature of Things explores how dogs might be using human language with the help of buttons on a soundboard.
1d
Questions are being raised about microplastics studies – here’s what’s solid science and what isn’t
Scientists question whether alarming reports of plastic particles in human organs are accurate or the result of laboratory contamination.
A famous night-sky object has yielded a surprise: a narrow, bar-shaped cloud made of highly ionized iron. The discovery comes from a European team led by astronomers at University College London and ...
Transformer on MSNOpinion
Against the METR graph
METR’s benchmark has become a bellwether of AI capability growth, but its design isn’t up to the task, argues Nathan Witkin ...
A new psychological investigation suggests that emotional abuse in childhood serves as the primary driver for a debilitating ...
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