In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

The Spectrum of Care approach that adapts treatment recommendations based on the needs of the patient, the client's circumstances (which would include financial considerations) and the veterinary team ...

A few months ago, I awoke to find a streak spanning the length of my kitchen wall that looked like it had been drawn there ...

The ReproSci project retrospectively analyzed the reproducibility of 1006 claims from 400 papers published between 1959 and 2011 in the field of Drosophila immunity. This project attempts to provide a ...

ESPN analysts Zach Kram and Kevin Pelton break down the league's biggest storylines from leading challengers to surprise ...

The old school way of learning and remembering something is studying followed by a test. Now, a study tells us curiosity is ...

Objectives Cardiovascular diseases (CVDs) are a leading cause of mortality in Nepal. Risk perception is crucial for the prevention of CVD-related behaviours. This study assessed CVD risk perceptions ...

A new psychological investigation suggests that emotional abuse in childhood serves as the primary driver for a debilitating ...

METR’s benchmark has become a bellwether of AI capability growth, but its design isn’t up to the task, argues Nathan Witkin ...

Objective To assess prevalence and associated factors of adverse childhood experiences (ACEs) among patients with severe mood disorders (SMDs). Design An institution-based cross-sectional study.

It starts with one drawer, one shelf, one box in the garage. Then it turns into a whole system of saving things for the ...

We put a USB 3.2, USB4 and Thunderbolt 5 drive head-to-head to see if photographers would benefit from upgrading their ...