The ability to chat live with visitors is an incredibly useful marketing tool for site owners. Whether a site owner operates an e-commerce or consumer or business service site, live chat is ...

I run a tight ship — and a small one at that. I was readying a new product launch on my site a few weeks ago and wanted to add a chat widget to the sales page. The idea was that people on the sales ...

Chatterous, the startup that tries to simplify communication by letting you participate in chats through whatever medium you choose, has announced some new ways to interact with its service, including ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Web users are increasingly familiar with an annoying phenomenon afflicting all manner of sites: you’re just browsing around, minding your own business and up pops a chat window asking if there’s ...

Pusher, the London startup that provides tools and cloud infrastructure for developers to add real-time functionality to their apps, such as push notifications and messages, has launched a new product ...

Microsoft isn’t slowing down in its battle with Google for AI features. Microsoft isn’t slowing down in its battle with Google for AI features. is a senior editor and author of Notepad, who has been ...