Salesforce has emerged as a very popular customer and business process management platform especially in sectors like banking, insurance and financial services.

The statutory board is weaving generative AI into daily operations to boost efficiency and service quality, while ensuring ...

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

The cloud era was about making human workflows digital. The AI era is about letting machines handle those workflows ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Salesforce’s agentic enterprise vision puts AI to work with humans. Singlife shows how this collaboration can boost ...

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

Vista Equity Partners founder and CEO Robert Smith sits down with Julie Hyman at Yahoo Finance Invest to discuss how AI is ...

‘We tend to oversimplify things at times,’ Informatica CEO Amit Walia says. Informatica CEO Amit Walia cautioned watchers of ...