In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...
Bun 1.3 revolutionizes full-stack JavaScript development with unified database APIs and zero-config frontend setup.
Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes how businesses connect with people. But how do your customers feel about AI?
AI chatbot graphics over a person using a smartphone. Kasey Steinbrinck for Sinch Originally published on sinch.com, part of the BLOX Digital Content Exchange. Many nonprofits rely on donation surges ...
Are we ready to trust in AI to power the future of customer communications? Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes ...
Bulletin: ...WIND ADVISORY REMAINS IN EFFECT UNTIL 1 AM EST SATURDAY... * WHAT...West winds 20 to 30 mph with gusts of 40 to 50 mph. * WHERE...Portions of central and ...
Three studies examine how consumers, enterprises, and marketers are changing communication expectations in a hybrid print and digital world. FAIRFIELD, N.J., Dec. 9, 2025 /PRNewswire-PRWeb/ -- ...
What’s in the cards for customer communications in 2026? The way businesses connect with customers is changing. New channels, smarter technology, and rising expectations are rewriting the rules of ...
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