Steve Jobs emphasized the importance of prioritizing the customer experience when creating products. He explained that starting with the customer's needs and working backward to the technology is the right approach. Rather than beginning with available technology and trying to find ways to market it, Jobs believed in designing products that deliver exceptional benefits and experiences to customers. This philosophy shaped Apple's strategy and vision, focusing on where they could take their custom

12K views · 168 reactions | That third visit is the key to customer loyalty. A flawless experience on their first two visits only gets you to 42% likelihood of return, but nailing that third time jumps their loyalty to 70%. Flag those new customers and focus on consistency to turn them into regulars. Follow @owner for more restaurant growth tips! | Owner.com | Facebook