Help Desk Knowledge Base Software

Knowledge Builder in action | Zendesk demo video

Meet Knowledge Builder — your shortcut to a smart, AI-ready help center. It scans your ticket data to spot the top user issues and blends that with your business context — think audience, brand voice, and more — to instantly create a ready-to-go knowledge base. No heavy lifting. Fast setup gets you automating with AI agents right away ...

257.6K views9 months ago

Shorts

0:59

182 views

Best Help Desk Software: Top 10 Picks

a2zhow (A to Z How) -

AI Knowledge Base That Works For Your Team

0:28

5.7K views

AI Knowledge Base That Works For Your Team

Harivikashhh

Help Desk Skills

6:26

IT Support Specialist: Help Desk Guide for Beginners

YouTubeCodeLucky

526 views4 months ago

58:27

Networking Fundamentals for IT Beginners | Real Help Desk Skills

YouTubeIT Edge Network

7.3K views5 months ago

28:10

Master Windows 11 Troubleshooting for IT Beginners | Help Desk Skills

YouTubeIT Edge Network

9.1K views6 months ago

Top videos

13:42

7 Best Helpdesk Software & Ticketing Systems for 2025 (Ranked by Best Use Cases)

YouTubeBusiness Solution

10.4K viewsNov 13, 2024

8:01

Top 5 Help Desk Software for Customer Services in 2025

YouTubeBe Productive

7.2K views4 months ago

4:10

HelpDesk Product Demo

YouTubeLiveChat

2.9K viewsSep 15, 2023

Help Desk Software

1:17:13

ServiceDesk Plus overview demo

YouTubeManageEngine

59.7K viewsSep 21, 2023

1:18:37

Zoho Desk vs. Zendesk vs. HelpDesk || FULL Comparison

YouTubeZenatta Consulting

5.1K views9 months ago

9:57

OneDesk - Help Desk Product Demo (2025)

YouTubeOneDesk Software

105 views5 months ago

13:42

7 Best Helpdesk Software & Ticketing Systems for 2025 (Rank…

10.4K viewsNov 13, 2024

YouTubeBusiness Solution

8:01

Top 5 Help Desk Software for Customer Services in 2025

7.2K views4 months ago

YouTubeBe Productive

4:10

HelpDesk Product Demo

2.9K viewsSep 15, 2023

YouTubeLiveChat

7:30

Knowledge Management Software 2026: The Best Knowledge Base S…

6.2K views2 months ago

YouTubeFuture AI

0:59

Best Help Desk Software: Top 10 Picks

182 viewsApr 1, 2025

YouTubea2zhow (A to Z How) - Software Guide

9:14

Top 5 Help Desk Software Tested 2025

27 views4 months ago

YouTubeCodeLucky

2:26

How To: Create a Knowledge Base

497 viewsOct 18, 2024

YouTubeDesk365 Official

7:46

How does HelpDesk work? | HelpDesk Demo

1.9K viewsMar 18, 2025

YouTubeText

6:55

Top 5 Best Helpdesk Software - The Best Help-Desk Software For Start…

130 views8 months ago

YouTubeBrand Store

23:18

9 Best Knowledge Management Software Tools (Updated for 2025)

2K views7 months ago

YouTubeBusiness Solution

11:30

IT: Free Resources To Learn Helpdesk

4.5K views5 months ago

YouTubeKevtech IT Support

6:53

3 Best Knowledge Base Software in 2024

733 viewsOct 10, 2024

YouTubeSaaS Inspection

1:28

Top 5 Help Desk Software for Modern Support Teams in 2026

21 views1 month ago

YouTubeSparrowDesk

16:13

Zendesk 101: How to use Zendesk for customer support

49.3K viewsApr 15, 2025

YouTubeZendesk

8:26

7 Best Help Desk Software for Customer Support

365 viewsSep 30, 2024

YouTubeBe Productive

42:51

E1: Getting started with ServiceDesk Plus - Masterclass 2025

5.8K viewsMar 6, 2025

YouTubeManageEngine

5:52

Helpdesk Tickets | Odoo Helpdesk

9.8K viewsOct 14, 2024

YouTubeOdoo

3:42

10 IT Help Desk Best Practices for MSPs and IT Teams

198 views8 months ago

YouTubeConnectWise

17:01

Mastering Service Hub: A Step-by-Step Guide to Setting Up Your Kn…

1K views10 months ago

YouTubeKiwi Creative

56:14

E3: Streamlining incident management workflows with Servi…

3.7K viewsMay 2, 2024

YouTubeManageEngine

1:02:26

E1: Getting started with ServiceDesk Plus - Masterclass 2024

27.6K viewsMar 6, 2024

YouTubeManageEngine

12:19

AI-Powered Customer Service | HubSpot Service Hub Walkthroug…

25.9K viewsApr 24, 2024

YouTubeHubSpot

4:40

Easy8: How HelpDesk Chat Assistant improves first level sup…

65 views1 month ago

YouTubeEasy8

8:48

10 Service Desk Automation Ideas You Need to Apply ASAP

2.1K viewsMar 5, 2025

YouTubeInvGate

1:43

Knowledge management in ServiceDesk Plus

3.5K viewsFeb 17, 2020

YouTubeManageEngine

The 10 Best Knowledge Base Software in 2026

2 months ago

helpscout.com

11:56

Set up an HR Help Desk in Under 10 Minutes by Adding it to Your ITS…

546 viewsSep 9, 2024

YouTubeInvGate

11:42

5 Employee HelpDesk Platforms to Boost Productivity and Support

1.9K views11 months ago

YouTubeHR Toolbox

3:02

How to Use AI Help Desk Software for Better & Faster Support

690 viewsNov 25, 2024

YouTubeProProfs

See more videos

Easy-to-use Helpdesk Solution | Easy & Fast IT Ticketing tool
https://www.ninjaone.com › it_ticketing › software
SponsoredGet a free demo to see why 30,000+ use NinjaOne to manage IT single-pane and fully-clo…
Site visitors: Over 10K in the past month
Service catalog: Remote IT Support, Patch Management, IT Management, IT Asset Management
IT Service Desk Software | IT Service Desk Solution
https://www.freshworks.com › ITSM › FreeTrial
SponsoredCloud-Based, Robust Ticketing, Asset Management & ITIL Ready. Get Started Today For …
Site visitors: Over 10K in the past month
Multi-Channel Support · Mobile Apps · 60,000+ Happy Customers · Free Plan Available
Service catalog: Starter Plan, Growth Plan, Pro Plan, Enterprise Plan

Top suggestions for Help Desk Knowledge Base Software

Easy-to-use Helpdesk Solution | Easy & Fast IT Ticketing tool

IT Service Desk Software | IT Service Desk Solution